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Are you a student looking for help with Connect?ÌýVisit the Student Connect Support PageÌý
Engage your students with our flexible, interactive lab simulations that enhance understanding and build confidence anytime, anywhere. Learn more about Virtual Labs
Instructor Tools and Course Resources
Assigning Virtual Labs , Link will open in a new window
Watch this video to learn how to assign Virtual Labs in your Connect course.
Virtual Labs - Creating & Assigning Assessments from Question Bank , Link will open in a new window
This video will walk you through the step to create and assign Virtual Lab assignments using your Connect question bank.
Virtual Labs - Accessing Instructor Resources , Link will open in a new window
This video will walk you through the steps to locate the Instructor Resources to help support your use of Virtual Labs in your Connect course.
Virtual Labs - Grading & Student Lab Summaries , Link will open in a new window
Watch this video to find your student virtual lab results and learn how to filter and review assignment performance.
Student Resources
Student Experience in Virtual Labs , Link will open in a new window
Students, take a quick look at what you can do using Virtual Labs this term!
Virtual Labs - Student Self-Study & Viewing Lab Data After Submission , Link will open in a new window
Already submitted your virtual lab but would like to use it for review? Watch this video to learn how!
Virtual Labs - Saving Lab Data as PDF or Printing , Link will open in a new window
Once you have your virtual lab data collected, you may wish to save it as a PDF or print it before submitting. Watch this video to learn how!
Tech Support Representatives
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Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
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Looking for new course materials, need a desk copy, or want to talk about new ÑÇÖÞÉ«°É Hill products? Locate contact information for your ÑÇÖÞÉ«°É Hill sales representative.
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Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
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Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
ÑÇÖÞÉ«°É Hill
P.O. Box 182605
Columbus, OH 43218